Do we need a separate loyalty platform?

No. Loyalty state lives in the same engine, so it can be used as an eligibility condition in any campaign.

LOYALTY

Reward the behaviors that matter most.

Build flexible loyalty programs around purchases, customer segments, milestones and real-time events — then deliver rewards across every channel.

Explore loyalty features Talk to us

Flexible programs
Real-time validation
Omnichannel execution
Enterprise-ready

Jamie Carter

Loyalty member

Tier

Gold member

Balance

2,450 points

Earn points

+100 points

Reach tier

Gold unlocked

Unlock reward

Redeem rewards

Choose the benefit that fits

DiscountsGift cardsAccessExperiences

WHY VOUCHERY LOYALTY

Loyalty without a separate silo.

Manage loyalty using the same customer, product, campaign and redemption logic as your other incentives.

Flexible earning rules

Reward spend, frequency, category purchases, events or custom behaviors.

Real-time eligibility

Apply customer, product and transaction rules before rewards are issued.

Connected rewards

Use points, vouchers, discounts, gift cards or exclusive access.

Omnichannel execution

Let customers earn and redeem online, in-store, mobile or through connected partners.

HOW IT WORKS

A simple path to loyalty.

Define behavior

Purchase, spend, visit, milestone, referral or custom event.

Evaluate customer

Check segment, status, product, market and campaign rules.

Issue reward

Points, tier change, voucher, discount or other benefit.

Redeem & measure

Track usage and program performance across channels.

LOYALTY PROGRAM MODELS

Build the loyalty model that fits your business.

Points-based loyalty

Earn and redeem points based on spend or behavior.

Tiered loyalty

Move customers through status levels with differentiated benefits.

Milestone rewards

Reward birthdays, anniversaries, order counts or lifetime value thresholds.

Hybrid programs

Combine points, tiers, vouchers and event-triggered rewards.

PRODUCT EXPERIENCE

Manage loyalty from the same platform as your promotions.

View members, points, tiers, rewards and program performance — all in one place.

Explore the platform

Loyalty Members

Illustrative product view

Total members

—

CustomerTierPointsLast activity

Sarah ChenGold2,4502 days ago

Michael TorresSilver1,2005 days ago

Emma DavisGold3,1001 day ago

Daniel KimBronze3206 days ago

Members by tier

Rewards issued

Recent activity

PERSONALIZATION

Make loyalty feel personal.

Segment customers and trigger the right reward based on their behavior.

High-value customerVIP tier

Frequent shopperBonus points

Dormant memberWin-back reward

Category affinityTargeted offer

PROMO JOURNEYS

Automate loyalty moments.

Use Promo Journeys to deliver the right reward at the right time.

BirthdayBonus points

First purchaseWelcome reward

Spend thresholdTier upgrade

InactivityWin-back incentive

Fifth orderSurprise reward

Explore Promo Journeys

OMNICHANNEL LOYALTY

Earn and redeem anywhere.

Web

Mobile app

POS / in-store

CRM / Messaging

Partners

ANALYTICS

Measure the health of your program.

Illustrative dashboard metrics — not customer performance results.

Active members

24,532

Issued rewards

12,390

Redeemed rewards

8,421

Repeat purchases

Reward utilization

Tier levels

CUSTOMER STORIES

See how teams use Vouchery loyalty at scale.

Vouchery supports loyalty and retention programs for customer-facing businesses across industries.

See customer stories

Deporvillage

Flight Centre

Travel Money

Lumica

Onyx + Rose

Right Bite

LOYALTY

Ready to build a loyalty program around real customer behavior?

Talk to our team and see how Vouchery can support your loyalty strategy.

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